ProWritingAid Trust Center

Run by writers, for all types of writers

As a company run by writers, we know how important your writing is. We only use your text to help you improve your writing. Nothing else. Period. Furthermore, as an independent software company, we don't have corporate shareholders who might pressure us to compromise our ethics for the sake of profit.

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Your data is safe with us

Data privacy is one of our core driving principles. You have our full transparency on how we secure your text and data.

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Safe in Transit

We use TLS 1.2 or higher everywhere your data is sent to or from our servers. This means no one can eavesdrop on your data while it's sent across the internet.

Safe on our Servers

Strong, industry-standard encryption (AES-256) protects all your data while it is stored on our servers.

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Compliance Standards

We engage with third party auditors to assess our SOC 2 Security compliance. SOC 2 is an internationally recognized standard for managing customer data.

See how we handle your text

Your text segments are transmitted securely to our cloud service. Our writing suggestions use our unique Natural Language Processing models that never retain your text. Suggested improvements are transmitted securely back.

How we secure our products

When it comes to building products you can trust, we hold ourselves to high standards and ensure we keep them.

Secure Development

We build our software following industry-standard security best practices to ensure your data is always protected. This includes peer reviewing all changes and rigorous manual and automated testing.

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Vulnerability Scanning

We automatically scan our code for potential security vulnerabilities, including OWASP (Open Web Application Security Project) and CVE (Common Vulnerabilities and Exposures).

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Penetration Testing

We regularly use specialist penetration testing companies (CREST approved) to test our whole platform, ensuring we discover and fix any security issues.