Terms

Privacy Policy

At HelpWriters, we prioritize the security and privacy of our clients. Rest assured that any information shared with us, including but not limited to personal details, project specifications, and contact information, will be handled with utmost confidentiality. We do not disclose or sell your information to third parties.

By engaging with our services, you agree to our Privacy Policy and consent to the collection, processing, and storage of your data for the sole purpose of facilitating our collaboration. We employ industry-standard security measures to protect your information and ensure a secure environment for your interactions with HelpWriters.

If you have any concerns or questions regarding our Privacy Policy, please feel free to contact us at contact@helpwriters.co.

Terms and Conditions

Welcome to HelpWriters! By engaging with our services, you agree to the following terms and conditions:

  1. Service Agreement:
    • HelpWriters will provide services as agreed upon during initial consultations.
    • Clients are expected to provide accurate information and cooperate in the development process.
  2. Payment Terms:
    • A 50% upfront payment is required before project initiation.
    • The remaining balance is due upon project completion and before final deliverables are released.
  3. Intellectual Property:
    • All content and designs created by HelpWriters remain the intellectual property of HelpWriters until full payment is received.
    • Upon full payment, clients retain ownership of the final delivered product.
  4. Revisions:
    • We offer revision rounds to ensure client satisfaction.
    • Additional revisions beyond the agreed-upon scope may be subject to additional charges.
  5. Communication:
    • Timely and effective communication is crucial for project success.
    • Clients are encouraged to respond promptly to queries and provide feedback during the development process.
  6. Termination:
    • Either party has the right to terminate the agreement if there is a breach of terms.
    • Termination may incur additional fees based on the project’s progress.

By availing our services, you acknowledge and agree to abide by these terms and conditions.

Refund Policy

At HelpWriters, our commitment is to deliver high-quality services that meet and exceed your expectations. While we do not offer refunds, we prioritize client satisfaction through our revision process. Please review our refund policy below:

  1. Revision Process:
    • We encourage clients to provide detailed feedback during the revision rounds to ensure their vision is accurately captured.
    • Revision requests must align with the initially agreed-upon scope of the project.
  2. Scope of Revisions:
    • Revision requests are accepted for adjustments within the scope of the project and agreed-upon deliverables.
    • Any additional requests beyond the initial scope may be subject to additional charges.
  3. Timely Feedback:
    • Clients are requested to provide timely and constructive feedback during the revision process to facilitate efficient project completion.
  4. Client Satisfaction:
    • Our goal is to ensure client satisfaction, and we are committed to working closely with you to address any concerns or issues.

By engaging with our services, you acknowledge and agree to our refund policy.